Return and refund policy

This policy is issued by BRAVEN LLC, 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States. BRAVEN LLC operates this store under the brand Uvola. Support: support@try-uvola.online. Phone: +1 646 325 7236.

BRAVEN LLC is responsible for the sale, for processing the order, and for customer service. Vupim LLC charges the payment and is responsible for the financial transaction.

You may request a refund within 30 days after the delivery date.

A refund may be approved when the product arrives damaged, when the item is wrong, when the order is not delivered after the maximum delivery time stated in the shipping policy, or when you report dissatisfaction within the 30 days and include a photo of the product. No product category is excluded.

Contact support@try-uvola.online within that 30-day period. BRAVEN LLC reviews the request. You do not need to ship the product back. After the refund is approved, you may discard the item or keep it. BRAVEN LLC does not receive returned products.

Vupim LLC sends an approved refund to the original payment method within 5 to 10 business days after approval. The delivery charge shown at checkout is not part of the product refund unless the order was not delivered.